Bialetti Elegance Bialetti Elegance Milk Frother?

Bialetti Elegance Milk Frother? - bialetti elegance

I just bought milk shake (type hand pump). Read the instructions, the hot milk foam, and even said that it takes 10 seconds milk foam.
I hope that someone reading the same milkshake. Not just work for me. I bought it in Switzerland, Italy, and I live in Ontario, Canada. Is it possible that the milk is different? Help please.